Lloyds bank is pulling out of Molesey on Monday (July 25) when its branch in Walton Road is due to close.
The decision to quit is being blamed on a lack of footfall with the ridiculously low figure of "28 personal and business customers" said to be visiting the branch each week, now that that the majority of transactions are now carried out over the internet and smartphones.
Lloyds said branch visits had declined by 19% reduction since last year as 73% of East Molesey based non-business customers use other branches or the internet.
We discussed the situation with David Jupp, chairman of Molesey Business Network (MBA), who is worried that the bank's demise w
ill have a detrimental effect on the town centre.
He said: “When Tesco built the Hurst Park store I predicted then that it would be the first nail in the coffin of the shops along the Walton Road.
"When Barclays in West Molesey closed about 2 years ago, at that time questions were asked of Lloyds if closure was planned. When Saturday opening was suspended last year I again asked if this was a prelude to closure and again a negative was received. However, I now disbelieve the statements that were provided to MP Dominic Raab as I feel plans were in place some time ago.
The statement we received from Lloyds Bank reads: "The East Molesey branch will close on 25th July. We have made the difficult decision to close this branch because of the changing way customers choose to bank with us, which has resulted in customers using it less often.
"The way customers fulfil their banking needs is continuing to change and we have seen a significant decline in customers using this branch.
"Customers can continue to use any other branches in our network, such as Walton on Thames branch, and the local post office is a short distance away where customers can manage their day-to-day banking needs. We apologise for any inconvenience this may cause customers.”
The decision to quit is being blamed on a lack of footfall with the ridiculously low figure of "28 personal and business customers" said to be visiting the branch each week, now that that the majority of transactions are now carried out over the internet and smartphones.
Lloyds said branch visits had declined by 19% reduction since last year as 73% of East Molesey based non-business customers use other branches or the internet.
We discussed the situation with David Jupp, chairman of Molesey Business Network (MBA), who is worried that the bank's demise w
ill have a detrimental effect on the town centre.
He said: “When Tesco built the Hurst Park store I predicted then that it would be the first nail in the coffin of the shops along the Walton Road.
"When Barclays in West Molesey closed about 2 years ago, at that time questions were asked of Lloyds if closure was planned. When Saturday opening was suspended last year I again asked if this was a prelude to closure and again a negative was received. However, I now disbelieve the statements that were provided to MP Dominic Raab as I feel plans were in place some time ago.
The statement we received from Lloyds Bank reads: "The East Molesey branch will close on 25th July. We have made the difficult decision to close this branch because of the changing way customers choose to bank with us, which has resulted in customers using it less often.
"The way customers fulfil their banking needs is continuing to change and we have seen a significant decline in customers using this branch.
"Customers can continue to use any other branches in our network, such as Walton on Thames branch, and the local post office is a short distance away where customers can manage their day-to-day banking needs. We apologise for any inconvenience this may cause customers.”
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